Thank you for your interest in Avail products.

We want you to have a great experience when dealing with us and ask that you take a few minutes to read the following.

Terms & Conditions

Full payment for goods is required prior to the delivery occurring, we will endeavor to have your item sent out as soon as possible and will provide you with a tracking number when applicable.

The material on the website belongs to Avail and you are not entitled to copy it unless we have provided you with written permission in advance.

Subject to any statutory rights you have under Australian law, you agree that we are not liable for any loss or damage of any nature whatsoever which may occur arising from use of our website and conducting any transactions on our website.

If you place an order using our website, an app or a device you acknowledge that we rely on infrastructure and systems provided by providers in order to receive and send communications and we can’t be and are not responsible for any communications which are delayed or lost due to events outside our control. Also when you place an order for a product or a service we will not have a binding agreement until we send you an acknowledgment.

We will do our best to ensure that the information on our website is accurate and up to date. However sometimes mistakes are made and you agree that we can correct mistakes and that you will not exploit or take advantage of mistakes.

Also subject to any statutory rights you may have, we will only be liable where applicable, for the replacement of products or services, the repair of the products or payment for the repair of the products or payment of the cost of replacing the products or services.

If at any time you wish to discuss your order or have any queries or feedback, please do not hesitate to contact us.

Privacy Policy

Avail Privacy Policy

Avail take your privacy seriously and comply with the Australian Privacy Act.

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website Availcare.com.au. In this Privacy Policy we, us or our means Avail.

Personal information

The types of personal information we may collect about you include:

• your name;
• images of you and/or your home;
• your contact details, including email address, mailing address, street address and/or telephone number;
• your marital status and/or anniversary;
• your age and/or date of birth;
• your credit card details;
• your demographic information, such as postcode;
• your preferences and/or opinions;
• information you provide to us through customer surveys;
• details of products and services we have provided to you and/or that you have enquired about, and our response to you;
• your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
• information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
• additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
• any other personal information requested by us and/or provided by you or a third party.
• We may collect these types of personal information directly from you or from third parties.