Support That Works For Your Home

Beautiful, compliant bathroom solutions, supported by funding pathways that work for you.

At Avail Design, we believe accessibility should feel seamless, not clinical. Whether you're purchasing for yourself, a client, or a project, our products are designed to combine safety, compliance, and beautiful design.


If you're accessing funding through the NDIS or Aged Care (over 65) or other funding packages, we can try help make the ordering process simpler.

  • What is the NDIS?

    The National Disability Insurance Scheme (NDIS) provides funding for Australians under 65 with a permanent and significant disability, helping them access the support and equipment they need to live independently.

    Depending on your needs NDIS funding may cover:

    • Assistive products (e.g. grab rails, shower seats)
    • Home modifications
    • Daily living supports

    Each participant receives a personalised plan based on their needs and goals. You can learn more and apply via the NDIS website: How to apply | NDIS

  • What is Support At Home (HCP)?

    The My Aged Care Support At Home program supports Australians aged over 65 who need help with daily living, safety, and independence at home or in care facilities.

    Support at Home funding can include:

    • Home modifications
    • Assistive equipment
    • Personal care support
    • Residential care solutions

    You can learn more and apply via the My Aged Care website: Apply for an assessment online | My Aged Care

Can You Use Funding for Avail Design Products?

Many of our products such as grab rails, shower seats, and accessible bathroom accessories may be fully or partially funded under:

• NDIS (Capital Supports – Assistive Technology)
• Aged Care Suport At Home Care Packages
• Residential Aged Care upgrades

Funding must align with your plan and be considered “reasonable and necessary” under NDIS guidelines or approved within your Aged Care package. Some products might need a co contribution (you may need to pay part of the cost) depending on the price and your personal needs.

How to Order with NDIS or Aged Care?

  • Step 1: Choose Your Products

    Browse our range and select the items that suit your needs or your client’s requirements.

  • Step 2: Request a Quote

    Contact us or download a quote online to submit to your provider for approval

  • Step 3: Approval Process

    Submit your quote to your OT, Support Coordinator, or Plan Manager.



  • Step 4: Place Your Order

    Once approved and payment is received, we process your order.

  • Step 5: Delivery

    We offer fast dispatch on in-stock items so you can proceed with installation quickly.
    You can create your own quote online by adding products to the cart then clicking download, or email us and we can send you a quote

    Real Accessible Bathroom Projects

    See how Avail Design products were used to create a safe, stylish, and fully compliant bathroom.

    Project Case Studies

    See the most popular products from Avail

    Grab Rails, Toilet support arms for modern toilets and Stylish shower seats all colour matching to Nero Tapware to complete your accessible bathroom design.

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    Our Assisted Living range covering a wide range of personal needs

    Our Assisted Living range covers all our range including toilet support arms and 25mm diameter rails that are a favorite for home owners with the more slimline design

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    Do you need AS1428.1 DDA Compliant Products?

    Suitable for public accessible bathrooms, disabled toilets and accommodation. See our compliant range available in over 6 colours.

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    Frequently Asked Questions

    Can I purchase directly through NDIS?

    If approved then yes, depending on how your plan is managed.

    Please ensure you have received approval before placing the order where possible. We try to keep at least 6 months worth of stock to reduce delivery timeframes.

    • Self-managed: Once you receive approval you can purchase directly from Avail Design and submit your invoice for reimbursement.
    • Plan-managed: Your Plan Manager can pay the invoice on your behalf.
    • NDIA-managed: Purchases typically need to go through a registered provider or approved process.

    If you're unsure, we recommend checking with your Support Coordinator or Plan Manager—we’re also happy to assist with quotes and documentation.

    Do I need an OT assessment?

    An Occupational Therapist (OT) can:

    • Recommend suitable products
    • Ensure compliance with your needs
    • Provide supporting documentation for funding approval

    For smaller purchases, an OT may not always be required, but it depends on your individual plan. Your local doctor, allied health clinic or hospital can help direct you to an OT in your area.

    How long does approval take?

    Approval timeframes can vary depending on your funding and support team.

    • Simple purchases: can be as little as a few days but it depends on the funding body and their workload
    • More complex modifications: several weeks or more

    We recommend submitting your quote as early as possible to avoid delays.

    Are your products compliant?

    Yes. Avail Design products are designed to meet relevant Australian Standards for accessibility and safety. The national standard for commercial and public buildings is AS1428.1. All our 32mm grab rails are compliant. For private homes you can choose any product from our range including our 25mm diameter grab rails.

    They are suitable for:

    • Residential homes
    • Aged care environments
    • Disability and healthcare settings

    If you need technical specifications or compliance documentation, we can provide this upon request.

    Do you supply to builders and facilities?

    Absolutely. We regularly work with:

    • Builders and developers
    • Occupational Therapists
    • Aged care providers
    • Disability support organizations

    We can support your project with:

    • Product recommendations
    • Bulk orders
    • Technical specifications
    • Fast and reliable delivery