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Support That Works for Real Homes

Beautiful, compliant bathroom solutions—supported by funding pathways that work for you.

At Avail Design, we believe accessibility should feel seamless—not clinical. Whether you're purchasing for yourself, a client, or a project, our products are designed to combine safety, compliance, and beautiful design.


If you're accessing funding through the NDIS or Aged Care, we’ll help make the ordering process simple and stress-free.

  • What is the NDIS?

    The National Disability Insurance Scheme (NDIS) provides funding for Australians under 65 with a permanent and significant disability, helping them access the support and equipment they need to live independently.

    NDIS funding may cover:

    • Assistive products (e.g. grab rails, shower seats)
    • Home modifications
    • Daily living supports

    Each participant receives a personalised plan based on their needs and goals.

  • What is Aged Care?

    My Aged Care supports older Australians who need help with daily living, safety, and independence at home or in care facilities.

    Aged Care funding can include:

    • Home modifications
    • Assistive equipment
    • Personal care support
    • Residential care solutions

Can You Use Funding for Avail Design Products?

Yes. Many of our products—such as grab rails, shower seats, and accessible bathroom accessories—may be funded under:
• NDIS (Capital Supports – Assistive Technology)
• Aged Care Home Care Packages
• Residential Aged Care upgrades

Funding must align with your plan and be considered “reasonable and necessary” under NDIS guidelines or approved within your Aged Care package.

How to Order with NDIS or Aged Care?

  • Step 1: Choose Your Products

    Browse our range and select the items that suit your needs or your client’s requirements.

  • Step 2: Request a Quote

    Contact us or request a formal quote to submit for approval

  • Step 3: Approval Process

    Submit your quote to your OT, Support Coordinator, or Plan Manager.



  • Step 4: Place Your Order

    Once approved, we process your order.

  • Step 5: Delivery

    We offer fast dispatch on in-stock items so you can proceed with installation quickly.
    Get a Quote for Approval

    Real Accessible Bathroom Projects

    See how Avail Design products were used to create a safe, stylish, and fully compliant bathroom.

    Project Case Studies

    Frequently Asked Questions

    Can I purchase directly through NDIS?

    Yes, depending on how your plan is managed.

    • Self-managed: You can purchase directly from Avail Design and submit your invoice for reimbursement.
    • Plan-managed: Your Plan Manager can pay the invoice on your behalf.
    • NDIA-managed: Purchases typically need to go through a registered provider or approved process.

    If you're unsure, we recommend checking with your Support Coordinator or Plan Manager—we’re also happy to assist with quotes and documentation.

    Do I need an OT assessment?

    An Occupational Therapist (OT) can:

    • Recommend suitable products
    • Ensure compliance with your needs
    • Provide documentation for funding approval

    For smaller purchases, an OT may not always be required, but it depends on your individual plan.

    How long does approval take?

    Approval timeframes can vary depending on your funding and support team.

    • Simple purchases: a few days to 1–2 weeks
    • More complex modifications: several weeks

    We recommend submitting your quote as early as possible to avoid delays.

    Are your products compliant?

    Yes. Avail Design products are designed to meet relevant Australian Standards for accessibility and safety.

    They are suitable for:

    • Residential homes
    • Aged care environments
    • Disability and healthcare settings

    If you need technical specifications or compliance documentation, we can provide this upon request.

    Do you supply to builders and facilities?

    Absolutely. We regularly work with:

    • Builders and developers
    • Occupational Therapists
    • Aged care providers
    • Disability support organizations

    We can support your project with:

    • Product recommendations
    • Bulk orders
    • Technical specifications
    • Fast and reliable delivery